BIOVERSE
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Medical Care
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Telehealth
Telehealth
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Do we accept insurance?
Bioverse > The Basics > Getting started
Do we accept insurance?
Where are we available?
Bioverse > The Basics > Getting started
Where are we available?
How does the company work?
Bioverse > The Basics > Getting started
How does the company work?
What is your refund policy?
Bioverse > My Account > Payment Information
What is your refund policy?
What happens if my payment is declined?
Bioverse > My Account > Payment Information
What happens if my payment is declined?
When will I be charged?
Bioverse > My Account > Payment Information
When will I be charged?
What payment methods are accepted?
Bioverse > My Account > Payment Information
What payment methods are accepted?
How do I update my payment information?
Bioverse > My Account > Payment Information
How do I update my payment information?
How do I reactivate my subscription?
Bioverse > My Account > Subscriptions
How do I reactivate my subscription?
How do I cancel my subscription?
Bioverse > My Account > Subscriptions
How do I cancel my subscription?
How do I add a new subscription?
Bioverse > My Account > Subscriptions
How do I add a new subscription?
How do I update my contact information?
Bioverse > My Account > Managing My Account
How do I update my contact information?
How do I reset my password?
Bioverse > My Account > Managing My Account
How do I reset my password?
How do I log into my account?
Bioverse > My Account > Managing My Account
How do I log into my account?
Are your clinicians licensed?
Bioverse > Medical Care > Physician Information
Are your clinicians licensed?
What does "Pending Approval" mean?
Bioverse > Medical Care > Telehealth
What does "Pending Approval" mean?
What is the "Action Item" in my account?
Bioverse > Medical Care > Telehealth
What is the "Action Item" in my account?
Can I change the dosage of my medication?
Bioverse > Medical Care > Prescriptions
Can I change the dosage of my medication?
How do I renew my prescription?
Bioverse > Medical Care > Prescriptions
How do I renew my prescription?
Where can I find more information about my medication?
Bioverse > Medical Care > Prescriptions
Where can I find more information about my medication?
Do I need a prescription?
Bioverse > Medical Care > Prescriptions
Do I need a prescription?
Why has my order not been processed yet
Bioverse > Shipping > How We Deliver Your Treatments
Why has my order not been processed yet
Where is my order
Bioverse > Shipping > How We Deliver Your Treatments
Where is my order
When is my next delivery
Bioverse > Shipping > How We Deliver Your Treatments
When is my next delivery
Is your packaging discreet
Bioverse > Shipping > How We Deliver Your Treatments
Is your packaging discreet
How does shipping work
Bioverse > Shipping > How We Deliver Your Treatments
How does shipping work
Is my information secure
Bioverse > Privacy & Security > Our Privacy & Security Policy
Is my information secure
Privacy
Bioverse > Privacy & Security > Our Privacy & Security Policy
Privacy
How do I contact support
Bioverse > Contat Us > Getting In Touch
How do I contact support
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What does "Pending Approval" mean?

If you see "Pending Approval" on your account, this means that your medical assessment has been completed, submitted, and is waiting for review or is currently being reviewed by a provider. Please allow a minimum of... continue reading

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What is the "Action Item" in my account?

An "Action Item" is a task that needs to be completed in order to proceed with any pending medications or prescriptions that you have previously tried or are currently trying to receive. How to check for an action item: Log into your account. After logging... continue reading

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