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articles in this topic

How do I update my contact information?
How do I reset my password?
How do I log into my account?
How do I reactivate my subscription?
How do I cancel my subscription?
How do I add a new subscription?
What is your refund policy?
What happens if my payment is declined?
When will I be charged?
What payment methods are accepted?
How do I update my payment information?
How do I reactivate my subscription?

written by

The BIOVERSE Care Team

Created on:

April 12, 2024

  1. Open up the BIOVERSE website and log into your account.
  2. Locate "Subscriptions" along the top menu. 
  3. Scroll to the subscription you would like to resume.
  4. Click the “Resume” button for the product you would like to reactivate.
  5. You will be asked to confirm this decision. Click “Yes, reactivate” to complete this process.

‍Important Notes

  • If your subscription has expired, you may be asked to respond to a series of questions. Once these questions have been answered they will be forwarded to a health care professional for review.  If they have any questions, they will reach out to you directly.

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