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We offer two options to help you log into your account: traditional username or Google and Meta ID. Please follow the steps below based on your preferred login method.
Trouble accessing your account?
If you are an existing customer who previously created an account using an email and password, and you are now trying to log in using your Google or Apple ID, you may accidentally create a duplicate account if the email on your existing account does not match the email associated with your Google or Apple ID.
If you suspect that you have two accounts, please reach out to us for assistance at support@gobioverse.com